I am unable to download or listen to the entire podcast.  It keeps stopping partway through.  What can I do?

If you are having difficulty downloading or listening to the complete podcast, the problem can usually be solved by one or more of the following:

  • Clear your browser cache.  Some information in the cache may have corrupted the podcast download.
  • Close all instances of the browser and restart it, then retry.
  • Avoid using "embedded" browsers, such as the browser which comes with AOL.  Instead, access the Internet using a fully functional browser such as Firefox or Internet Explorer.
  • Reboot the computer. 
  • Attempt to listen to the podcast using a different Internet connection.
  • Attempt to listen to the podcast on a different computer. 

If all else fails, please contact us, let us know what you've already tried, and we'll do our best to help.