You suggested that I clear my browser cache. How do I do that?

To clear your browser cache in Firefox, perform the following steps:

  • Select "History > Clear Recent History..." from the browser navigation menu.
  • Ensure the "Cache" checkbox is selected.  (You may also need to select "Cookies" if you have had persistent trouble.)
  • Click the "Clear Now" button.
  • Attempt to play the podcast again.

To clear your browser cache in Microsoft Internet Explorer, perform the following steps:

  • Select "Tools > Internet Browsing History" from the browser navigation menu.
  • Select "Temporary Internet files and website files"  (You may also need to select "Cookies and website data" if you have had persistent trouble.)
  • Click the "Delete" button.
  • Attempt to play the podcast again.

Please note, clearing the Internet files stored for your browser may require you to log in to the site again.  If you have any further questions, please contact us.